Menards

I recently had a fantastic experience at Menards Hardware store that I couldn't wait to share. From the moment I walked in, I was impressed by the store's impeccable cleanliness. It's refreshing to shop in an environment where everything is neatly organized and well-maintained. The staff at Menards truly went above and beyond to make my visit enjoyable. Their helpfulness and willingness to assist were outstanding. Whenever I had a question or needed guidance, they were readily available and eager to help. Their friendly and knowledgeable demeanor made my shopping experience all the more pleasant. One aspect that stood out to me was the extensive range of products they offer. The variety is impressive, and it's clear they take pride in catering to various needs and preferences. Whether it was tools, gardening supplies, or home improvement essentials, Menards had it all. While I had a fantastic overall experience, I do want to note that navigating the lumberyard was a bit challenging. Locating purchased lumber took more time than I expected, and the layout could benefit from some improvement. However, this minor inconvenience was overshadowed by the store's overall excellence. In conclusion, Menards Hardware store exceeded my expectations in terms of cleanliness, staff helpfulness, and product selection. I highly recommend this store to anyone seeking quality home improvement products and a delightful shopping experience.

I checked online for plywood said they had 76 sheets. I drove 15 miles and they didn’t have one sheet that was good. I asked for a discount because I can’t use the whole thing and they said sorry if they’re not in the discount bin, we can’t discount them. I told them I’m not happy with that. I drove 15 miles and with the price of gas they said sorry and let me leave. I could’ve gone to Lafayette Indiana Menards.They say sorry a lot at Lebanon,but they let you leave unsatisfied. Next time I guess it will be Lafayette Indiana ,seems to be a better store than Lebanon Indiana. Unfortunate that it is. I really don’t like giving an unfavorable review, but it is what it is.

We recently bought a large qty of lumber and needed our trailer to haul it all home. We had just done a lot of work to our truck, long story short a few of the bolts on the hitch had not been put back. Didn't discover this until we had thousands of lbs of lumber loaded. The outside staff went out of their way to help us. We'd like to thank them. We were able to fix the hitch and make it home.

We frequent this store (to the point we are considering a credit card 😂) but we recently had a great experience worth highlighting. We purchased a lemon of a stove-top range (no fault of Menards). After trying to correct the problem with the manufacturer, we had to go through Menards instead as the manufacturer was non-responsive. AL and STEVE of the Appliance Department were ON POINT. They were helpful over the phone and in person and made our return/exchange process flawless. ANDREW in customer service was also a great help with handling the paperwork side of things. It was a refreshing change to have high quality customer service - a rare thing these days !